The offer of movable property on the Website is not sold by the Website owner, but by the Seller. Therefore, when purchasing movable property, a contract is concluded between the Buyer and the Seller. Website owner is therefore not a party to this sales agreement.

If the Seller is established in a country of the European Union (EU), Norway, Liechtenstein or Iceland, the European Distance Buying Directive applies. This directive includes the following rights and guarantees:

– Seller must provide Buyer with clear and written information regarding taxes, payment, delivery and performance of the agreement.

– The buyer receives an order within 30 days, unless a different period has been agreed with the seller. If the movable item in question is not (or no longer) available, the Seller must inform the Buyer thereof. Any (down) payments must be refunded within 7 days, unless the Seller delivers a comparable movable property.

– The Buyer has a right of withdrawal, meaning that the Buyer can reverse the purchase for at least fourteen days without giving any reason. Any shipping costs incurred will be borne by the Buyer. Any (down) payments must be refunded within thirty days.

MEDIATION CONDITIONS

ARTICLE 1 – DEFINITIONS

In these mediation conditions the following terms have the following meanings:

Website: platform made available via riverdo.eu, including all associated subdomains.

Website holder: the company established in Eindhoven and registered with the Chamber of Commerce under number 75353938.
Buyer: the person who makes a purchase on the aforementioned website.
Seller: company that sells movable property to the Buyer, either as a producer or as a trader.

ARTICLE 2 – RIGHTS BUYER

If the Seller is established in a country of the European Union (EU), Norway, Liechtenstein or Iceland, the European Distance Buying Directive applies. This directive includes the following rights and guarantees:

The Seller must provide the Buyer with clear and written information regarding taxes, payment, delivery and performance of the agreement.

The buyer will receive an order within 30 days, unless a different period has been agreed with the seller. If the movable item in question is not (or no longer) available, the Seller must inform the Buyer thereof. Any (down) payments must be refunded within 7 days, unless the Seller delivers a comparable movable property.

The Buyer has a right of withdrawal, meaning that the Buyer can reverse the purchase for at least fourteen days without giving any reason. Any shipping costs incurred will be borne by the Buyer. Any (down) payments must be refunded within thirty days.

ARTICLE 3 – NATURE OF THE MEDIATION SERVICE

The offer of movable property on the Website is not sold by the Website owner, but by the Seller. Therefore, when purchasing movable property, a contract is concluded between the Buyer and the Seller. Website owner is therefore not a party to this sales agreement.

Certain movable property is purchased from third parties, whether or not established in the European Union, via the Website.

The service provided by the Website Owner is a mediation service that is provided to a third party. When ordering a movable property via the Website, the Website Holder is authorized to act as a mediator, on behalf of the Buyer and at the expense of the Buyer, and to order the movable property from the actual Seller of the relevant movable property.

If the actual Seller is established outside the Netherlands and the movable property in question must therefore be imported, this will be done under the name of the Buyer. Additional costs, such as import VAT and (customs) clearance costs are for the account of the Buyer.

ARTICLE 4 – PAYMENT

The payment of the purchased product is handled through the Website owner. Website owner also ensures (continued) payment to the actual Seller.
It is possible that the prices stated on the Website differ from the amounts that Website Holder pays (on) to the actual Seller. It is possible that the Seller is given the opportunity to purchase the product for a lower amount after it has been purchased by the Buyer. In these cases, the difference between the amount paid by the Buyer and the amount paid to the actual Seller is regarded as compensation for the brokerage service provided by the Website Holder to the third party.

ARTICLE 5 – COMPLAINT PROCEDURE

In the event that the Buyer is dissatisfied with the manner in which the (mediation) agreement has been implemented, this can be made known to the Website Owner via the contact details stated on the Website. Every report made by the Buyer will be processed by the Website Owner with the utmost care and as soon as possible. Website owner will take it at the most